According to the information that we received from Pam Sebern, the Executive Director of Arden Courts in Glen Ellyn, Illinois, there is information for a caregiver to gather in order to help manage a client’s behavior while you are with them. The information, as she noted it, is called the Six W’s. They include:
- What is happening?
- Why is the behavior happening?
- Who is involved?
- Where is the behavior happening?
- When does the behavior happen?
- What is next?
Under the sixth category, Sebern elaborated. She stated that you can try ignoring the client and simply let them be and the behavior could resolve itself. You could try reinforcing or supporting the client’s behavior, or, like with children, try to redirect the behavior in a more positive fashion.
No matter what you do or what you try, make certain to duck and cover and not fight the individual. They may be stronger than you in a fit of rage, and you don’t want anyone getting hurt!
You will also want to take extensive notes for the purposes of reporting to family members and to medical personnel. Once the behavior has subsided, the elderly client may be worn out and require a nap; make certain that they get it as it could help further behaviors from erupting.
Although it is really tough to deal with the different behavior patterns, always try to keep in mind that you are the right person for the job. You are the one to show the world that With Age Comes Respect!